Terms & Conditions

Last Updated: September 20, 2023

Body Vitality is excited to provide you with our personal training and massage therapy services. Please take a moment to read and understand the following terms and conditions, as they govern your relationship with us.

1. Acceptance of Terms

By using our personal training and massage therapy services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Offered

Body Vitality offers personal training and massage therapy services aimed at improving your physical well-being. Our services may include fitness training, group classes, pre-natal services, post-natal services, therapeutic massage, thai massage, deep tissue massage, stretching, nutritional advice, and more, as specified in your customized plan.

3. Payment

Payment for our services is due in at the time of the service. Failure to make payments may result in the suspension or termination of services.

4. Scheduling

Sessions must be scheduled in advance and are subject to availability. Please arrive on time for your scheduled session. Late arrival may result in a shortened session.

5. Cancellation Policy

If you need to cancel or reschedule a session, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee. Please be respectful of your designated service providers schedule as they are taking a loss with almost all cancelled sessions.

6. Health and Medical Information

You are responsible for providing accurate health and medical information to ensure your safety during training and therapy sessions. Consult with a healthcare professional before starting any new fitness or therapy regimen.

7. Liability Waiver

By using our services, you acknowledge the inherent risks associated with personal training and massage therapy. You agree to release Body Vitality, its employees, and representatives from any liability for injuries or damages that may occur during or after sessions.

8. Confidentiality

All personal and medical information shared with Body Vitality will be kept confidential, except as required by law. We will not share your information without your explicit consent.

9. Code of Conduct

We expect all clients to conduct themselves in a respectful and professional manner during sessions. We reserve the right to terminate services if a client's behavior is inappropriate or disruptive. We reserve the right to refuse service to anyone, for any reason, at any time.

10. Termination of Services

Body Vitality reserves the right to terminate services at any time for reasons such as non-payment, violation of terms, code of conduct, or other justifiable causes.

11. Refund Policy

Refunds will be provided on a case by case basis. Please contact us if you feel for any reason services weren’t rendered.

12. Changes to Terms and Conditions

Body Vitality may update these terms and conditions from time to time. Clients will be notified of any changes, and continued use of our services after such changes constitute acceptance of the new terms.

13. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us.

14511 NE 10th Ave, Ste F
Vancouver, WA 98685

Thank you for choosing Body Vitality for your personal training and massage therapy needs. We look forward to helping you achieve your health and wellness goals!