
Terms & Conditions
Last Updated: September 20, 2023
Body Vitality is excited to provide you with our personal training and massage therapy services. Please take a moment to read and understand the following terms and conditions, as they govern your relationship with us.
1. Acceptance of Terms
By using our personal training and massage therapy services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
Body Vitality offers personal training and massage therapy services aimed at improving your physical well-being. Our services may include fitness training, group classes, pre-natal services, post-natal services, therapeutic massage, thai massage, deep tissue massage, stretching, nutritional advice, and more, as specified in your customized plan.
3. Payment
Payment for our services is due in at the time of the service. Failure to make payments may result in the suspension or termination of services.
4. Scheduling
Sessions must be scheduled in advance and are subject to availability. Please arrive on time for your scheduled session. Late arrival may result in a shortened session.
5. Cancellation Policy
If you need to cancel or reschedule a session, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee. Please be respectful of your designated service providers schedule as they are taking a loss with almost all cancelled sessions.
6. Health and Medical Information
You are responsible for providing accurate health and medical information to ensure your safety during training and therapy sessions. Consult with a healthcare professional before starting any new fitness or therapy regimen.
7. Liability Waiver
By using our services, you acknowledge the inherent risks associated with personal training and massage therapy. You agree to release Body Vitality, its employees, and representatives from any liability for injuries or damages that may occur during or after sessions.
8. Confidentiality
All personal and medical information shared with Body Vitality will be kept confidential, except as required by law. We will not share your information without your explicit consent.
9. Code of Conduct
We expect all clients to conduct themselves in a respectful and professional manner during sessions. We reserve the right to terminate services if a client's behavior is inappropriate or disruptive. We reserve the right to refuse service to anyone, for any reason, at any time.
10. Termination of Services
Body Vitality reserves the right to terminate services at any time for reasons such as non-payment, violation of terms, code of conduct, or other justifiable causes.
11. Refund Policy
Refunds will be provided on a case by case basis. Please contact us if you feel for any reason services weren’t rendered.
12. Changes to Terms and Conditions
Body Vitality may update these terms and conditions from time to time. Clients will be notified of any changes, and continued use of our services after such changes constitute acceptance of the new terms.
13. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us.
14511 NE 10th Ave, Ste F
Vancouver, WA 98685
Thank you for choosing Body Vitality for your personal training and massage therapy needs. We look forward to helping you achieve your health and wellness goals!